DHS Tech Support During Face-to-Face and Virtual Instruction

For issues with PCVA, Webex, and Schoology, please contact your teacher first.

Tech Support During Face-To-Face Instruction

During Face-To-Face Instruction, students may receive daily one-on-one assistance from Tech Support during the following times:


Outside the Media Center


In the cafeteria


Outside the Media Center

During class periods, students should complete the DHS Chromebook Help Desk Ticket

(located here and in Launchpad) and Tech Support Staff will come directly to the student. Students are not to leave class. Help tickets are addressed in the order they are received. 

Tech Support During Virtual Instruction

During Virtual Instruction, on-site help is available from 1:00PM-2:30PM daily. Students should first use the Help Links below to troubleshoot common issues. If the issues are not resolved using the information in the links below, please complete the DHS Chromebook Help Desk Ticket

Tech Support staff will contact the student using the email provided in the form, the phone number provided, and/or through Schoology with the next steps for resolving the issue. Tickets are addressed in the order in which they are received.

If the student’s Chromebook is not working at all, any device with an internet connection can be used to go directly to Launchpad or to the form. Please see the Help Links below.

Help Links

You do not have to be on a Chromebook to access any of these sites. You can use any device with a connection to access the Help Links.

Direct Link to Launchpad


Direct Link to Schoology

  • It is recommended that any student with a smart phone download the Schoology App (Android and iOS available)

SDPC Schoology

Direct Link to DHS Chromebook Help Desk Ticket

DHS Chromebook Help Desk Ticket

Direct Link to SDPC Technical Support

  • Hot Spot Tech Support Numbers

  • Link to Forms

SDPC Tech Support Documents

Chromebook Slideshow

  • Accessing Launchpad

  • Password Issues for Apps in Launchpad

  • Webex Troubleshooting

  • Connecting to Networks

  • Audio/Video Troubleshooting

  • Powerwashing

  • Updating a Chromebook

Welcome to your Chrome Device Slideshow

SDPC Tech-It-Home Technical Support

  • SDPC Tech Support During Virtual Learning

SDPC Tech Support Site

SDPC Tech-It-Home Technical Tips

  • More solutions for common issues with Chromebooks and Google services

SDPC Tech It Home - Technical Tips

WiFi Locations in Pickens County

  • If you are having internet issues at home, free wifi is available throughout the district.

  1. All SDPC School Parking Lots

  2. Area Churches:

  • Flat Rock Baptist Church, 115 Slab Bridge Road, Liberty, SC 29657

  • Georges Creek Baptist Church, 1991 Saluda Dam Rd, Easley, SC 29640

  • Holly Springs Baptist Church, 3450 Table Rock Road, Pickens, SC 29671

  • Shoals Creek Baptist Church, 130 Shoals Cree Church Road, Easley, SC 29640

  • Mile Creek Baptist Church, 104 Lakeside Dr, Six Mile, SC 29682

  1. Pickens County Public Library Locations